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Learning to not take things personally
We’ve all done it; in conversation with someone we’ve taken some aspect of the topic or comment made personally and reacted with defensiveness. The dynamic of the conversation changed and the burden...
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Responding in the moment to an emotionally charged bully
The topic of workplace bullying has been studied and discussed broadly over the last decade. According to the Workplace Bully Institute, 37% of workers have been bullied. We’ve seen this behavior on...
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What's hard about trust?
I don’t know if the element of trust was ever a permanent resident in the workplace, but it isn’t absent in all of them. Trust isn’t a variable that managers/executives are measured so...
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Building your resiliency muscle
There are a number of factors that are responsible for producing a compounded level of stress and drive for results in our work lives. The workplace environment as well as our personal drive compels...
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Including assertiveness in your comfort zone
As a natural observer of human behavior I admit it, I monitor patterns. By patterns I mean strategic use of style that brings direct and indirect effects. What I often see is a variable amount of...
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What is so hard about saying "no"?
What is the issue at stake that keeps many of us from saying the word “no” to a request? In most cases there is a complex number of variables such as the value of the relationship, the...
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Misery loves company, but what does an optimist love?
If you were to do an emotional audit of yourself, would you acknowledge that you are not all that happy? Happiness is not easy to gauge because its relative, but nonetheless, it’s a general state of...
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Can we be too good at something?
What set of traits have you cultivated in your career that you consider to be your strengths? These might have been the means to which you learned to identify and maximize opportunities or weather...
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How do we know?
I had the fascinating privilege to facilitate an all-day group discussion at the national event, AmericaSpeaks. If you’re not familiar, AmericaSpeaks is a facilitated deliberative non-partisan method...
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Managing our stress; are we a contributor to the problem?
Life as members of senior management it’s increasingly demanding and complicated. They are busier than ever managing competing priorities within the organization as well as between work life and...
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The price of going along
It’s natural to think the opposite of being courageous is being cowardly. Perhaps in some cases, yes, but what Rollo May, psychologist and author of Man’s Search for Himself said was a more frequent...
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When team members join a group: a coaching intervention
The cohesive inter-workings of a group of employees who operate on a team is most always no accident. There is an intentional action that is usually taking place they enables the team to perform well....
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Moving out of the doldrums
Doldrums, it’s an awful place that positions us in a non-active state tied to an emotional anchor. The causes are potentially multiple, but often: disappointment, disillusionment, and disturbance. My...
View ArticleBody language influences how others form their impressions
In meetings who is it that you’ve observed as having the most admirable demeanor? More importantly, what do they do that gives you that impression? It often boils down to their body language and the...
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Are you the change you want to see?
The evolution of change management taking place within organizations is happening at a faster pace than any other time. Senior leaders prescribe the change plan they’re after and its up to employees...
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What do employees want?
In the age of a downward economy, companies have a captive audience of employees who are staying put in their roles and producing the work required. Volumes of predictions have been made that...
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Lines of demarcation in the movement from management to strategic leadership
There comes a point in the careers of many people that either companies or one’s own self-assessment will determine whether they demonstrate the capacity and aptitude to move beyond managing and into...
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The art of listening, encouraging the discipline with Mr Potato Head
Almost every day in my coaching practice someone shares a story with me of how somebody at work is driving them up the wall. Some very talented people have had it with the difficult individual and...
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What will the 4.0 version of you look like?
There is so much pressure to accommodate the compulsion in staying current by having the latest version phone or software technology. Advertising promotes the need to use the latest and greatest in...
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Re-claiming empowerment in crummy situations
I have respect for the legitimate level of stress employees at every level encounter when confronting obstacles in their pursuit of achieving their objectives. It’s not an issue of skill or will...
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